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Chocolate Box, Daily Booster Wheel, and Season Pass reward Claim button not working.

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Answers

  • kiara_wael
    kiara_wael Posts: 157,159
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. Yes this issues has been reported to the game Team

  • Squirrelwife
    Squirrelwife Posts: 136

    For some reason, this freezing at the Season Pass happens often, whether i play on an ipad or now on a kindle.

    I am at level 7754, and i completed the season pass 20/20, which said you have completed all tasks.

    But then it froze right there again, when i came back, i didn't get my rewards. You will see that i completed all 20/20 but that i didn't get the rewards.

    Kindly fix.

    Thanks,

    Squirrelwife/Marguerite

  • kiara_wael
    kiara_wael Posts: 157,159
    edited August 2023

    Hi and Welcome to our Community

    Thank you for the feedback. This issues is being investigated and If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

  • vwehner
    vwehner Posts: 1

    Level 1

    something is wrong with the game. Cannot collect on the booster wheel or the chocolate box. All week it says claim on the booster wheel but when you click claim it takes you to the summer games points list. I know I have completed 2 chocolate boxes but when you click claim it takes you to the summer games points list too! Please help.

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    edited August 2023
    https://community.king.com/en/candy-crush-saga/discussion/416594/can-t-collect-the-booster-wheel-or-chocolate-box-it-says-claim-but-just-goes-to-summer-games

    Welcome to the King Community 🥰

    Recently, the game has some technical problems and your problem is the same. Since this is a technical issue, you don't need to follow any troubleshooting steps and efforts are already underway to resolve the issue.

    Thank you for your patience.

  • Matthewjoseph
    Matthewjoseph Posts: 1

    Level 1

    I cannot click on my booster wheel or other incentives it glitches 

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    edited August 2023
    https://community.king.com/en/candy-crush-saga/discussion/416600/i-cannot-click-on-my-booster-wheel-or-other-incentives-it-glitches

    Welcome to the King Community 🥰

    Recently, the game has some technical problems and your problem is the same. Since this is a technical issue, you don't need to follow any troubleshooting steps and efforts are already underway to resolve the issue.

    Thank you for your patience.

  • letsgo
    letsgo Posts: 2

    Level 1

    Ten coins were taken to continue on , coins taken game froze coins were nor returned

    for the past several days the daily wheel is not working. Why?

    Thank you for your help

  • kiara_wael
    kiara_wael Posts: 157,159
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. This issues has been reported to the game Team

  • nfaith
    nfaith Posts: 4

    Level 1

    I have not been able to access any of the special bonuses for Friday, Saturday or Sunday. It immediately goes back to a blue candy game. This has been going on now for about four days.

Hey! Would you like to give us your opinion?

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