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Anyone know how I can retrieve my gold bars? Had over 500 bars and lost them when synced my devices. Please help ! King support did not help !!
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Welcome to the King Community.
Gold bars are usually not lost if you do not purchase something through them. However, if you feel they have been lost without your use, you should contact our Player Support.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Thanks!
I'm going to guess they won't help because they don't really care
I have lost mine more than once, last week and again today...makes me want to leave CC for good
We are sorry for your problems, but in case of such problems you should try to get a solution by contacting our player support as such issues are not resolved in our Community.
Thank you.
