Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @dashmb123🤗 Hearty Welcome to our sweet King Community!
Are you asking that you do not have the Ads in your game and would like to receive them? OR they are not working properly? Can you please clarify?
To reply back, simply type in the blank box given below to my comment.
Hope to talk to you soon. Have a great rest of the day🍫🍫
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
Hello @dashmb123🤗 Hearty Welcome to our sweet King Community!
Are you asking that you do not have the Ads in your game and would like to receive them? OR they are not working properly? Can you please clarify?
To reply back, simply type in the blank box given below to my comment.
Hope to talk to you soon. Have a great rest of the day🍫🍫
Thank you for replying back@dashmb123👍️
What is the issue you are experiencing? Are the Ads freezing while watching them OR the game is crashing when you watched the Ad halfway OR all you can see is nothing but a Black screen?
When you watch an Ad next time, will you be able to post a screenshot?
To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box.
Hope to talk to you soon & have a great rest of the day🍫🍫