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Is it possible to get gold bars credited back if unused.
Although I can play without internet I cannot use gold bars or any extras. Two times this evening I was going to use 10 gold bars and my internet cut off and it took the gold bars each time so I lost 20. is there any way to get them credited back since they were not used?
Answers
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Welcome to the King Community.
In fact, purchase related issues are not handle with in our community, so to get a solution you will need to contact our player support and ask for a refund or adjustment.You can contact player support from your mobile game app and the steps are below.
Go to the game's Start Menu, then Settings - Help Center - My Purchases - Contact us and send them an email. In the link below you will find details on how to contact player support from your game.
You can directly contact the player support by following the link below.
https://soporto.king.com/contact
Please remember to choose 'Purchase Issues or Questions' for a swift reply and quick solution!
Thank you.
