Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I finally figured it out. I read to fix the problem I needed to open Facebook and launch a Candy Crush game from inside Facebook. Then I was supposed to open the Windows 10 Candy Crush app and log in using my Facebook acct and my account would sync. Been getting the "Connecting to Facebook Cancelled" for a week.
For those who have tried this, you can't use Facebook through a browser! You need to install the Windows 10 Facebook app and open a Candy Crush game from there. Then open the Windows store Candy Crush app and try again to use your Facebook login. You should be able to connect and sync. Whew! I was not giving up until I figured it out.
I tryed the Facebook app with candy crush games apps for Windows 10 a few months ago and still got "Connecting to Facebook Cancelled" the way I solved it was to reset the app in programs and features then click on advance on game that's not connecting, and will then connect this may work for some players
After posting my question and reading Elsa's reply, the connection to Facebook suddenly starting to work again, and has worked since.HI Freddie, it's a glitch and it was reported to the studio. They are trying to resolve this now so hopefully it will be fixed soon. In the meantime, can you play the game through the Kingdom?
Update to KMac and Graeme, thank you so very much for posting what you did because I just created a blog and you can read it here: https://www.elsalanger.net/blog/help-my-game-won-t-connect-to-facebook-on-windows-10
I will probably be creating a blog for her too so that other players can get the wonderful fixes that you both found.