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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Has anyone used "contact us" on here and had any success with it?
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This thread is old and not a means to contact King. Please do not add comments to this thread.
If you want to contact King use the "contact us" at the bottom of this web page or use this link:
I was thrown out of candy crush so reloaded. I was on level 4185. Thought I saved it but now opens to level 5
The chocolate box only registers when you are connected to King's server. If you cannot press "play" or if the box hangs up on you, close the app. Then check your internet connection is good before you reload the app and play one level. This app loses connection to the server quite easily and it is not always obvious.
For the last couple of days when I click on play in the chocolate box it’s not clicking…it’s goes to play but once I finish the level it’s still not registering in the chocolate box…already hard trying to complete the box, this is not fair
Your Toyota adds south africa 2 minutes long. Taking all our data, non stop add, you don't even see any other adds anymore with less seconds.
King community fedup
Hello @neha1411 and Welcome to this King Community!
Please read the article in our Help Center that explains how to save your progress. Tap 👉HERE👈 to be redirected to that article.
No and its frustrating
Hello sir I will complete 3000 levels but my levels not save. Please help me, return my levels above email address
It's good to know that at least one person over at King is paying attention!
I find it better to use the in game contact us method, through settings and the ?. That way they automatically know who you are as they have your player ID. I always get an automated email straight away, and recently I also got a proper reply and a compensatory reward for my complaint within minutes. It might depend on what your complaint is though. Mine was about a glitch in a level that obviously a lot of others had complained about already.
Yes I've used "the contact us" link when i won some boosters that i wasn't given. After contacting King support using the link I had my boosters about 20 minutes later.
Hello @WSAVED🤗 Hearty Welcome to our sweet King Community!
I just checked and that "Contact Us" tab takes us to regular "support" link --> https://soporto.king.com/contact. So, it should work👍️
Are you asking because you have received an automated email for your numerous complaints??
If so, the automated email is an acknowledgement from King to let us know that they received our complaint. But, instead of sending multiple complaints, we have to wait for 3 days (minimum), and if you did not hear from an actual agent, send a reply to that automated email to let the Support team know that you are still waiting to be helped.
Hope this clarifies! Please post back and let me know if you need further assistance.
Thank you for joining our Community and have a great rest of the day
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheem…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
https://youtu.be/Vp_HAynDqFs 🎬 We’re back with the season finale of Crush & Tell and this one’s a crunchy one! 💥 It’s all about the BLOCKERS! Those tricky tiles that get in the way and somehow keep us coming back for more. In this episode, we’re sitting down with John, Senior Product Manager, to go behind the scenes of…
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's the latest release and highest level in the game? Find all info HERE. Leave feedback on the new levels directly to our Level Designers HERE. 📖 Help on Levels! 15 Best tips & hints on how best to play and enjoy…
Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…
I have subscribed for some King games I have played. I play this game, but there's no thread for the tagging list. I saw tagging lists in this community. Can I be added to the list? Thanks
Can someone fix this level? Impossible!
lost my levels
Why when i am trying to log in it says i’m offline to connect to internet but im connected. I can’t use any coins or extend games. Don’t want to lose my couns
I had already collected 5 stamps from previous days. Today, I completed a level that should have qualified for an additional stamp. However, instead of being counted as the 6th stamp and awarding the prize, it was counted as the first stamp. It appears that the progress was reset and started from the beginning. As a…
