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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I played Candy Crush in the morning, had 65 gold bars. I go to play it in the evening and I’m down to 6. Please give them back!
Hi Janet- I will send you a private message with a break down of the purchases.
Thanks!
I mistakenly hit the wrong button and did get the 6 hours, which I never wanted. Started building the gold bars back up, then about 6 days ago I noticed they were back down to 6.
Hello @Janet please could you let me know the date that the Gold Bars went missing? I can see a purchase of 6 hours was made on the 23rd of October.
I can send you by private message the list of Gold Bar purchases made recently. I am sorry I cannot see any Gold Bars that I have gone missing, but if I know the date that you noticed the change, we can review what was spent and earned to check there are no mistakes.
Checking to see what happened to the gold bars? Yes I’m collecting them one by one, but I feel I was robbed!
Hi Janet, thanks for writing back here. @Cez is now gone for the weekend but she should see your response when she is back in the office next Monday.
I mistakenly purchased the 6 hours a few weeks back, but since have been building back up the gold bars. I have not made anymore purchases, especially for the 6 hour prize. As I stated before, I played in the am, came back and played in the pm and the bars were reduced.
Thanks @Elsa for sharing
@Janet I have taken a look at your account, could you confirm roughly when this happened?
I can see that you recently had 75 Gold Bars and then you purchased unlimited lives for 6 hours which cost 69 Gold Bars which then left you with 6 Gold Bars, I can see that you have earned one more Gold Bar since and you now have 7.
Please let me know if you need a hand with anything else, or if you were referring to a different time period.
Thanks a lot!
I play on my IPad.
Hi Janet, where are you playing the game - computer or mobile device? I am going to elevate this to a King Admin because you should never lose gold bars.
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estava a jogar no meu telemóvel e já tinha mais de 12000 níveis e agora só tenho pouco mais de 7000 níveis já tentei recuperar a minha conta e não me foi possível, o que posso fazer. O meu ID de usario é 2218016752. Podem me ajudar nesta situação
The game was not working what is the problem
To get gold bar I have been asked in Gold Chocolate Box to pass 13 level with 3 yellow star is not understood. Is it passing that level by any number of hits or passing in single hit. Thanks
Not coming cokn
Why I can't chocklet Reward claim
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
