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Same thing is happening to me ,daily now we are capped at only being allowed to have 20 lives after the allotted 5 are gone and then we can add 5 at a time till the 20 a day r gone ......mine did this again....I used my 5 lives,shows 20/20 bc I haven't used them up and nope envelope is unaccessible,can't touch my 20/20 lives?!?! Has this happened to anyone else or been figured out.....it's bad enough I played for years and had earned hundreds of lives to be limited to only 20/20 after beginning 5 lives......that's BS but now 3 separate times days I have 20/20 n then can't touch them?!?!?
I have lost all my lives as well, but it didn't happen until yesterday. I believe the day before I had 120, now they are gone and no one is giving me anymore. Am I being punished for not spending anymore $ on the game? And seriously, why is no one from King answering the question?