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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My daughter repeatedly purchased gold bars to win a contest and I have over 12 $5.99 debits. Can I please get refunded some of those? I have now protected my Google Play purchases.
Keep your account secure. That is what passwords are good for. I suggest you change your password for the account that your daughter hacked and don't tell her the new password.
Welcome to the King Community.
We are sorry for the issues with your purchase. In fact, purchase related issues are not handle with in our community, so to get a solution you will need to contact our player support and ask for a refund or adjustment.You can contact player support from your mobile game app and the steps are below.
Go to the game's Start Menu, then Settings - Help Center - My Purchases - Contact us and send them an email. In the link below you will find details on how to contact player support from your game.
You can directly contact the player support by following the link below.
https://soporto.king.com/contact
Please remember to choose 'Purchase Issues or Questions' for a swift reply and quick solution!
Thank you.
Hi and Welcome to the King Community
For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.
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how come when I buy something for 14.99 it charged me over 49 dollars
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
From level at almost 13000 my level jumper back to level 20 on 05/12/2025 Can you fix it?
C como conecto la cuenta de correo a la cuenta del juego.
I would play this game a lot more if you offered a more relaxing option to NOT participate in the race. I find the race to be very stressful, which contradicts your motto to "sit back and relax". Sometimes I just want to play at my own pace but right now I cannot do that without losing my win streak. So I usually quit…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…