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Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
My daughter repeatedly purchased gold bars to win a contest and I have over 12 $5.99 debits. Can I please get refunded some of those? I have now protected my Google Play purchases.
Keep your account secure. That is what passwords are good for. I suggest you change your password for the account that your daughter hacked and don't tell her the new password.
Welcome to the King Community.
We are sorry for the issues with your purchase. In fact, purchase related issues are not handle with in our community, so to get a solution you will need to contact our player support and ask for a refund or adjustment.You can contact player support from your mobile game app and the steps are below.
Go to the game's Start Menu, then Settings - Help Center - My Purchases - Contact us and send them an email. In the link below you will find details on how to contact player support from your game.
You can directly contact the player support by following the link below.
https://soporto.king.com/contact
Please remember to choose 'Purchase Issues or Questions' for a swift reply and quick solution!
Thank you.
Hi and Welcome to the King Community
For the purchase that you didn't receive, please check HERE how to get that refunded or compensated.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…