Welcome to the Candy Crush Saga Community
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
Hello Naveen @Naveenchauhan03🤗 Hearty Welcome to our sweet King Community!
Unfortunately, it is not up to any of us - the players to bring the Ads into our games!!
It is completely up to the Candy game Studio! But, they too do not have control over who receives the special features, and don't!! Because, the test groups are generated by their computer system.
We just have to make sure that our game App is up to date; there is enough free space on device memory; and we stay active in the game!!
Please let us know if you have any further questions!
Thank you for joining our Community and have a great rest of the day🍫🍫