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I am on level 1027 of Candy Crush and the portals at the bottom aren’t showing. I see it has been a problem for a few people. I have the latest version (1.138.0). It’s happening on my phone and iPad. Can you help me?
I, too, am missing the transporters. I play on an Android tablet using version 1.138.0.6 which was updated on 11/7/18. Thanks. I will try updating again.
Thanks @Elsa
@Beth Thanks for letting us know, we are checking this and we hope to have an update for you shortly.
Thanks!
Hi Beth 1616, I see that another player reported this level here: https://care.king.com/en/candy-crush-saga/no-teleporter-level-1027
Since you said that you have the latest version I am going to forward your message to a Community Manager to see if she can offer further assistance.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
