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Booster issue

Alexlaika
Alexlaika Posts: 29

Level 3

My game goes frozen as soon as I receive booster or treat !!!!!!!!

Why no one answered here?!

One your ads has bug! Not all

Comments

  • PummyRaj
    PummyRaj Posts: 44,082

    Hello Alex @AlexlaikaπŸ€— Hearty Welcome to our sweet King Community!

    I am sorry to hear that you are having issue with one of the Advertisements!!

    From how long have you been experiencing this glitch? Many players had experienced this issue few weeks ago! But, it was fixed and the game/Ads should be working properly now!!

    Can you check if there are any updates in your App store/Google Play Store? If there are any available, please download the latest version and see if it resolves the issue.

    If it doesn't and still the issue pops-up in the game, post back and let me know and I will report to our Candy Community In-chargeπŸ‘οΈ

    Hope to talk to you soon and have a great rest of the day🍫🍫

  • Alexlaika
    Alexlaika Posts: 29

    Level 3

    Hi thanks to get me back, I have about 2 weeks with this issue and just 1 of ads with this sign 🀏 goes frozen and did all updates and restart and clean my memory too,and also since hunter changed to sweet cinema I didn't get any treat just maybe 3 or 4 time in last a few weeks!

  • PummyRaj
    PummyRaj Posts: 44,082

    Hello dear Alex @AlexlaikaπŸ™‹β€β™€οΈ

    Thank you for explaining about the issue! I will inform to our Candy Community In-charge and get back to you when I have some useful information for you.

    Please bear with me until then🍫🍫

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