Paid for golden bars two times but did not get them :(

Welcome to the King Community.

We are sorry for the issues with your purchase. In fact, purchase related issues are not handle with in our community, so to get a solution you will need to contact our player support and ask for a refund or adjustment.You can contact player support from your mobile game app and the steps are below.

Go to the game's Start Menu, then Settings - Help Center - My Purchases - Contact us and send them an email. In the link below you will find details on how to contact player support from your game.

You can directly contact the player support by following the link below.

Please remember to choose 'Purchase Issues or Questions' for a swift reply and quick solution! 

Thank you.