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Got a New Phone Everything but the Gold Transferred Over
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I switched phones and my levels stayed and all the power up stays but it made my gold go from 1500 to 0. I went to my old phone to try to login with facebook and it gave me 37 gold bars. I know yesterday I had 1500 and I don't know how I'm supposed to get them back if when I logged in it lowered it 37. Can someone please help me?
Answers
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Hi and Welcome to the King Community
Thanks for the feedback. Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
Contact us
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Welcome to the King Community.
Gold bars are usually not lost if you do not purchase something through them. However, if you feel they have been lost without your use, you should contact our Player Support.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Thanks!
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