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I'm always play on Facebook. Now, when I choose the game, it shows it's loading. When it's done loading the KING logo is on the page. Nothing is happening and then it goes to page unresponsive and I get an unhappy symbol. Only choice is to wait it out or leave the page.
I fully understand your problem and since you are playing the game on Facebook platform through browser, you can get your solution by following the troubleshooting steps as per below link.
If the link above doesn't solve your problem then please let us know again.
Thank you.