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Sync Issues

roz1412
roz1412 Posts: 2

Level 1

I finished all the available levels on my iPad.  I recently got a new facebook account but I can't get the facebook account to sync with my progress, everything I try starts me back at 1.  I've tried uninstall/reinstall, sync through king.com, log in/log out, deleting cookies, and a variety of combinations of attempting to log in to the account....any way to fix this?

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi roz1412!

    It is not possible to transfer game progress from one Facebook account to another.

    I suggest you maintain your old Facebook account and connect your iPad to this account.

    Another option is to create an account on King.com and from here transfer your game progress.

    Just follow these steps:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    Once done your progress is synchronized and you can start the game on your mobile and from here click on the orange button (connect to Kingdom).

    Cheers :-)

  • roz1412
    roz1412 Posts: 2

    Level 1

    Hi roz1412!

    It is not possible to transfer game progress from one Facebook account to another.

    I suggest you maintain your old Facebook account and connect your iPad to this account.

    Another option is to create an account on King.com and from here transfer your game progress.

    Just follow these steps:

    1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

    2) Choose Account

    3) Enter your password

    4) Click on Synchronizing/ Connect to Facebook

    5) Click on the two arrows to initiate the sync

    Once done your progress is synchronized and you can start the game on your mobile and from here click on the orange button (connect to Kingdom).

    Cheers :-)

    I tried that, it says that I've already synced my progress and won't let me click the arrows....
  • Caleb_Murdock
    Caleb_Murdock Posts: 6

    Level 1

    What if I am more ahead on Facebook than on the King site?  Will it update the King game to my current level on Facebook?

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Caleb!

    King.com and Facebook will have the same levels available and when you sync you'll have the same (highest) levels available on both sites.

    Cheers :-)

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