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candy crush is showing I am on level 1383 but I am on level 530 help please

hollypops Posts: 2

Level 1

December 2015 in Support

the screen is stuck on level 1383 and will not move .I am on level 530 tried reloading but no avail.what can i do to put

all this back to normal as i have not had these problems before. 

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  KingsPinn Posts: 3,526

  December 2015

  Try deleting the app and clearing out your browser cache and then add the game back to Facebook. The cache can contain conflicting game info so deleting this might help. 

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  hollypops Posts: 2

  Level 1

  December 2015

  Try deleting the app and clearing out your browser cache and then add the game back to Facebook. The cache can contain conflicting game info so deleting this might help. 

  did as you said I removed app and cleared browser cashe and game still back on 1383

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