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Why does my game look like this? The candies don’t match and I have no idea what is supposed to be what. Please help!
Hello @Queen_Snow🤗 Hearty Welcome to our sweet King Community!
It is the glitch caused by the "redesigned candies" that were brought in for the Candy Cup event!!
To get out of that glitch, please follow these steps --> Quit the level you have opened -- Close the game App -- Shutdown your device and restart after few minutes -- reopen the App -- open a level and you should find the candies in normal shapes and design☺️
For some players, it is not working until they follow these steps couple of times!!
Please try these steps and let me know if it worked or not!! To reply back, simply type in the blank box given below to my comment🍫🍫
Hi and Welcome to the King Community
Thank you for the feedback , This issues has been reported, in the meantime please force close the Apps and Log in again
Ok, ty
Sorry about that everyone 😬 this happens everytime we're changing a new candy look, but restarting the game app should solve the issue and we're working on making sure this doesn't keep happening in the future ☺️
This happened in my game this morning, but then it went away. It's back to normal, it must have been a problem that was already fixed, at least in my game
Same here! Level 11552. Everything is distorted and things are moving that shouldn't.
This happens every time they switch the special candies, in this case autumn leaves to bats. It can easily be avoided if the developers force the cache when they release the change. I'm pretty sure there is no qa group looking at the releases or it would have been caught and fixed on the night of the release.
It's a glitch. It's not deliberate! Close the App, restart your device. Open the app. See if that will fix it.
Hi and welcome to the King Community
Thank you for reporting , In the meantime Please Force close the Apps and log in again
For more info here
What’s going on today with edge icons. Game’s going crazy
Went to play this am and didn’t have any info about the changes being made to boards. Having hard time figuring out what goes to what. Not liking the changed
I am in higher level today the icons changed and can’t know how to play so different to match’s the color
Anybody else hate the new theme? What’s with the swirl candy and when you make a stripe candy it shows the opposite direction of the stripe. It’s like the coding for the game isn’t done right. I have three of the same color yet it didn’t explode.
Thank you for reporting , Please force close the Apps and Log in again .
Could you please take a screenshot ?
Mine is the same
Why is the look so different 16.10.2023??? Too confusing
Please Force close the app and restart the device.This should give a good restart and get the graphics back in order.
The Monday Morning Glitch is back. Close the App. Update the App. Reopen the App. That ought to fix it.
Yep, that sounds like the "Monday morning glitch" phenomenon to me..... You'll all have to force close the game and open it again. Usually that fixes it.
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I reinstalled the app and have lost all my boosters! Also the Halloween theme has disappeared? Thanks
What is going on? This is my candy crush this morning ahhh
Thank you for the feedback. Please force close the Apps and Log in again .
Glichh
Thank you for the feedback. Please force close the Apps and log in again.
My candies are strange. Yellow are all striped but don't react like striped candies usually do. some candies are half chocolate half liquorice. Bizarre corruptions are going on.
Thank you for reported, This issues has been reported and is bein investigate in the meantime please force close the Apps and Log in again
Please help.
I'm having same problem, just wasted lives trying to play on this mess, you can't move the bottom half let alone play it.
Hi, for a while now I've been playing candy crush with levels that look like this (larger candies, broken chocolates, candies that don't fit into the squares). I thought it was something from the game (like, the design), but when I looked for images of the levels, I saw that they don't look like that. Are they supposed to look like this or is there something wrong with my levels? Thank you!
Oh my god. I've been playing with the levels looking like that for like 5 months, I thought they were extra hard or something. I force closed the app and now they are normal. Thank you so much!
See attachment.
Attachment seen, what's the problem?
Hello, I just won a race. I had 55 gold bars. It should have went up to 95 gold bars but the extra 40 didn't register. How can that get fixed? Thank you.
Como receber anúncios nos meus jogos
Hi, I’m having an issue with the Episode Race. Every time I start a new race, it immediately shows that someone has already finished the race, which is impossible. It also seems to be the same players every time, and the same person wins instantly as soon as the race begins. I’ve played around ten rounds and the problem…
How to bring back my levels if fb isn't working
I play candy crush on facebook and on microsoft for PC. Facebook I am almost at level 3000. Microsoft will not for the life of me let me log in on the facebook button. It just stalls at a black screen and then says something about connection error. I have plenty of connection so that should not be the problem. Both of them…
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
