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Lost all boosters and lives when I got a new phone.

sfell
sfell Posts: 1

Level 1

On June 1st, I got a new phone. I connect to play via Facebook. I lost all my boosters (many that I had purchased) and all of my mail (lives) on Candy Crush and my lives on Soda.  I don't really care about the lives, but I do want my boosters restored or receive a credit for my purchases. Please advise.

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi sfell!

    Boosters can not be transferred. You will have to use your old mobile. Once you have used all your boosters you can switch to your new device.Cheers :-)

  • mkstein
    mkstein Posts: 1

    Level 1

    Hi sfell!

    Boosters can not be transferred. You will have to use your old mobile. Once you have used all your boosters you can switch to your new device.Cheers :-)

    Thank you. I just got a new iPad and installed Candy Crush and noticed that my gold bars transferred, but none of my boosters or extra lives (almost 300!). This is kind of a Catch 22 because while using my old iPad and the boosters, I'll inevitably end up earning new ones. I'll just have to remember to do my daily spins and collect lives that people send me on my new one and start rebuilding.Thank you again for this answer!
  • David_Lynch
    David_Lynch Posts: 1

    Level 1

    My old phone has been restored to factory settings. Can I reinstall soda and resume with my power ups

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