I need resolution to this or will decline my credit card charge.

I purchased gold bars so I could buy lollipops and the game locked up.  I would have gotten through the level.  As you can see from the screen shot, I had 1 move left.  I had 1 jelly to eliminate.  I purchased it so I could finish the level and get to the treasure chest, which was to expire in 6 hours. So, I didn't get the level completed or the treasure chest. I will decline my credit card charge if you do not resolve this.