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World game Candy Crush is stuck
Answers
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Hi Paul- Welcome to King Care! I am really sorry that you are having some troubles with your game. Please could upload a screenshot of the problem so that we can take a closer look? You can add a picture by clicking on the paperclip icon in the top left hand corner of the text box.
For instructions on how to take a screenshot please visit: http://www.take-a-screenshot.org/
In the meantime please try these steps:
Please check if there are any updates for your device software and for the game app:
http://support.apple.com/kb/ht4623
- Force close all apps and restart your device:
http://support.apple.com/en-us/HT201559
Let me know how you get on :-)
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I've added a responds. Hope you can help! Thanks!Hi Paul- Welcome to King Care! I am really sorry that you are having some troubles with your game. Please could upload a screenshot of the problem so that we can take a closer look? You can add a picture by clicking on the paperclip icon in the top left hand corner of the text box.
For instructions on how to take a screenshot please visit: http://www.take-a-screenshot.org/
In the meantime please try these steps:
Please check if there are any updates for your device software and for the game app:
http://support.apple.com/kb/ht4623
- Force close all apps and restart your device:
http://support.apple.com/en-us/HT201559
Let me know how you get on :-)
