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I am trying to buy bars for 99 cents but everytime I try I get the purchase failed error....but if I click on any of the other purchase options those work fine. I've been having this issue for the last week.
Hi there- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem making purchases. Let's try to make things right again, please could you try these steps?- First, we have to force close the Apps. to do this double click the home button and a scroll menu will appear.- Swipe each open app up off the screen.- Next please follow this chain. Settings>Apps/App Manager>Game>Clear Cache.- From here you will see an option to scroll across and choose ''All'' - once there find Google Play Store then Clear Cache.- Finally please turn off your device and leave it for two minutes.Turn the device back on and try to make a purchase again. ------------------------------------------------------------ If these steps don't work could you kindly come back to me with the following information:o What is the make and model of your device?o Which operating system (OS) do you have installed?> To find this go to Settings > About phone > Software information > Android Version.o Which game app version are you playing?> To find this please go to Settings > Apps > Search for the app > tap on the app and you will see the version of the appLet me know how you get on :-)
Hi there- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem making purchases. Let's try to make things right again, please could you try these steps?
- First, we have to force close the Apps. to do this double click the home button and a scroll menu will appear.
- Swipe each open app up off the screen.
- Next please follow this chain. Settings>Apps/App Manager>Game>Clear Cache.
- From here you will see an option to scroll across and choose ''All'' - once there find Google Play Store then Clear Cache.
- Finally please turn off your device and leave it for two minutes.
Turn the device back on and try to make a purchase again.
------------------------------------------------------------
If these steps don't work could you kindly come back to me with the following information:
o What is the make and model of your device?
o Which operating system (OS) do you have installed?
> To find this go to Settings > About phone > Software information > Android Version.
o Which game app version are you playing?
> To find this please go to Settings > Apps > Search for the app > tap on the app and you will see the version of the app
Let me know how you get on :-)
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
