Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Hello On my phone i'm much furder whit candy crush saga then on my pc. But it won't sync

BobEnMirjam

Accepted answers

Cezdiamond

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

All comments

Aniket_Gupta

Same here plz help

Rose_Jauch

Same problem! Is there an answer?

Aniket_Gupta

Same here plz help

Leeia

I'm having some real problems with Farm Heroes and I've posted a question about this. I've also made contact via Twitter and email and no response whatsoever. I have the red x, can no longer log in and my progress on King.com is different than that on my phone. Here's a link to my situation:

https://care.king.com/en/farm-heroes-saga/i-can-no-longer-log-into-farm-heroes-on-iphone-6-ios-dreaded-red-x-etc

What's it going to take to get some kind of a resolution? I see other people being helped but after over a week with my husband trying as well - nothing.

I'd like to proceed on my phone, make purchases, play the game as usual but I'm stuck because I can no longer log in on my phone and it shows that no connection is available (which is ridiculous because I can play other King games).

Ilya__K.

If some one have issue with sync, just go to Play Market app->My apps and Games->find Candy Crush->Update manually.

Enjoy!!!

Alessandro

hallelujah !!! Thanks

Stephanie_Dola

My mobile device is set to automatically update and it is still not connecting, please help.

Shazil

It works for me also now, just updated the game on my phone and now i can sync.

Wow great, thanks team king...

Piquet

Same issue. Reinstalled on phone and went back 10 levels when phone re-synched once with mothership. No longer re-synching and not willing to reinstall as am now 20+ levels on on my mobile. I need to force the phone to synch. Please help.

newlotra

Yay! It worked! I just updated the game on my phone and it synced to the level on my phone (which was higher than the level on my PC). Thank you!

Ken_Benich

This was in another thread:

Hi guys,

The sync issue has been solved.

If your mobile device is set to automatically update apps then no further activities are required.

If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga

Kind regards,

- Mark, Team King Care

- See more at: https://care.king.com/en/candy-crush-saga/facebook-sync-broken-since-last-update-how-to-get-it-fixed#sthash.cvJAlCzM.dpuf

Andi_Hubert

I have the same problem. My ID is 100001394989436. I have reinstalled FB and Candy Crush on my mobile. Nothing happens.

Yuko_Haung

Same problem weeks ago . And ask THREE TIMES, BUT NO ONE ANSWER...............

May_Chan

Same here !

Albert_Wong

i got the same problem too...

Alessandro

What the hell you solved ? We have all same probleeeeeeem

Cha_Mundi

Same problem

Shazil

Same problem here from more than a week. Please resolve this fast. Would like to be contacted too.

NatashaChaHeath

Did the problem get resolved yet?

Carol_Stubbers

I am having the same problem please help

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Cezdiamond

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

All comments

Alessandro

What the hell you solved ? We have all same probleeeeeeem

Albert_Wong

i got the same problem too...

May_Chan

Same here !

Yuko_Haung

Same problem weeks ago . And ask THREE TIMES, BUT NO ONE ANSWER...............

Andi_Hubert

I have the same problem. My ID is 100001394989436. I have reinstalled FB and Candy Crush on my mobile. Nothing happens.

Ken_Benich

This was in another thread:

Hi guys,

The sync issue has been solved.

If your mobile device is set to automatically update apps then no further activities are required.

If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga

Kind regards,

- Mark, Team King Care

- See more at: https://care.king.com/en/candy-crush-saga/facebook-sync-broken-since-last-update-how-to-get-it-fixed#sthash.cvJAlCzM.dpuf

newlotra

Yay! It worked! I just updated the game on my phone and it synced to the level on my phone (which was higher than the level on my PC). Thank you!

Piquet

Shazil

It works for me also now, just updated the game on my phone and now i can sync.

Wow great, thanks team king...

Stephanie_Dola

My mobile device is set to automatically update and it is still not connecting, please help.

Alessandro

hallelujah !!! Thanks

Ilya__K.

If some one have issue with sync, just go to Play Market app->My apps and Games->find Candy Crush->Update manually.

Enjoy!!!

Leeia

https://care.king.com/en/farm-heroes-saga/i-can-no-longer-log-into-farm-heroes-on-iphone-6-ios-dreaded-red-x-etc

What's it going to take to get some kind of a resolution? I see other people being helped but after over a week with my husband trying as well - nothing.

Aniket_Gupta

Same here plz help

Rose_Jauch

Same problem! Is there an answer?

Aniket_Gupta

Same here plz help

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…