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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Facebook sync broken since last update, how to get it fixed?
Answers
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Thank you!We want to thank you all for your understanding, we have not forgotten you. These problems can take a little time to identify. We hope to have things running smoothly again as soon as possible- Thanks!
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Agree. The problem most likely started with a Candy Crush update so it shouldn't be that hard to figure out. Why not just undo the update until you have it figured out!I too ran into the issue but not in the beginning. Instead I was able to play through about 20 levels using boosters and then one day the sync did not work. Tried logout and then reconnecting. Said it was synced but it was not. Finally uninstalled and reinstalled the game only to end up back where I started. Being that most levels are annoying and require boosters, it is always awesome when you now have to play then a 2nd time through 20 levels. What is even more sad is the fact that this issue has been posted for the past week. How long does it take to fix. First ever performed surgeries have taken less time.
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Can't start from beginning, I am at level 1940. It will take years to get back this level.I too ran into the issue but not in the beginning. Instead I was able to play through about 20 levels using boosters and then one day the sync did not work. Tried logout and then reconnecting. Said it was synced but it was not. Finally uninstalled and reinstalled the game only to end up back where I started. Being that most levels are annoying and require boosters, it is always awesome when you now have to play then a 2nd time through 20 levels. What is even more sad is the fact that this issue has been posted for the past week. How long does it take to fix. First ever performed surgeries have taken less time.
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OK. updated and connected. But what stages lost were 20 including spending money to get these . Look at my purchase history . And the lives and boosters ?Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
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Thanks for everyone's hard work at Team King Care in solving this issue.Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
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Updated and all back to normal now. Never thought I would be so happy to see a "Tick" instead of the dreaded "X". Thank you Team King CareHi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
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Hi, my question was similar so it was threaded with this one, but your solution has not solved my problem. My problem was with all the king games I have on both my phone and my kindle. They still fail to connect to Facebook. The update did nothing and was only for candy crush. So even though my question was not answered, it is marked as solved. Please help. Thanks.Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
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Sync seems to be fixed, but my lost levels were not restored. How do I get those back?Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
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Mark Good job done. Appreciate your hard work. Thank you.Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
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Thanks Mark. Do you know when it will be available for iPhone ?Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
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