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Facebook sync broken since last update, how to get it fixed?

Answers

GemmaTerra Posts: 1
Level 1

September 2016

Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
When the update will be available at Amazon store?

0
Little_momma Posts: 2
Level 1

September 2016 edited September 2016

Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
Well it updated on my android phone but still the evil red X on the kindle fire version.

0
Kirk_Janssen Posts: 1
Level 1

September 2016

Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
I was at level 1859 before the issue, then it sent me back to 1846. I am not interested in replaying the former levels, so unless I am moved back up, then I guess I am done with your games. I have a screen shot to show my progress before.

0
Yan_Pomerchuk Posts: 1
Level 1

September 2016

Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
Thanks, Great Work!!!

0
Pauline-5 Posts: 1
Level 1

September 2016

Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
It seems like the issue was kind of fixed. It synced up all the levels on my various devices but now that I've passed a level on one device, it is still not syncing to my Facebook...so I was on 1904 and passed it on my Android device but it still shows as 1904 on Facebook

0
Mohammadi Posts: 1
Level 1

September 2016

Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
i update but still problem is same ...original i am playing on 1925 and now on 1895...why i should play level again... Please give solution how i should come to my original level 1925

0
Sean_McKinney Posts: 1
Level 1

September 2016

Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
Awesome. Thanks!

0
Twiglet474 Posts: 37
Level 3

September 2016

Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
Why are my boosters totally different?

0
Pauline-4 Posts: 2
Level 1

September 2016

Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
Yeahhhh..we can play,thank you!!!!

0
Weepurplejude Posts: 2
Level 1

September 2016

Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
Sync now works but I have still lost around 30 levels. How do I get these back? I suspect it's every level played since the previous update where the sync problem started in the first place.

0

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