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How to restore your game level

Chrystal_Lonjin
Chrystal_Lonjin Posts: 1 Newbie
in Support

how can you get your levels restored?   I was on level 915 and was knocked back to level 1

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Chrystal,

    I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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  • Sarah_Rienhardt
    Sarah_Rienhardt Posts: 3 Newbie

    Hi Chrystal,

    I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    I am having the same problem.
    Flag · Helpful Sweet Love Haha

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