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Losing information on Candy Crush

xshortyxsandsx
xshortyxsandsx Posts: 1

Level 1

This is the 3rd time that I have lost all of my special boosts. In addition, this time I was reset back to level 1804. I was on at least 1872. You can still even see the treasure chests up in the 1870s where I was. I had already sent requests the past 2 times when I lost items and never had a reply from anybody. How do I get my items back and get up to the correct level where I was?

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi there-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • OyindaS
    OyindaS Posts: 2

    Level 1

    edited September 2016

    Can you please help, I have the same problem as well.

  • OyindaS
    OyindaS Posts: 2

    Level 1

    Hi there-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    Can you please help, I have the same problem as well.

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