Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

The graphics for Candy Crush suddenly became very jerky and slow, anyone else have this issue?

Playing on Samsung galaxy, s5 with Candy Crush Saga app. Tried turning it off and turning it back on again, restarting phone, clearing cashe, and clearing data, made sure there were no updates. Nothing has worked so far.

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Leyanni

Same problem home computer

Leyanni

I use a computer. My flash is up to date. This started over a month ago. Have rebooted several times. Still have the problem. I play on Face book.

Cindy_Dale

I am still experiencing the issue even after restarting my device multiple times.

Zatlynn

It did not do while playing on my chromebook for the last 15 minutes and was able to beat the level and move on. I'm sorry as I would not know now whether the issue was still on my Note 4 or not. Thanks for the quick fix

Zatlynn

With all the intelligence it takes to create the game in the first place, I'm not sure why this shouldn't be an easy fix???? I don't know how any player got to levels any higher with this issue?

Timlr80

Started happening to me too on my S5 yesterday. makes it unplayable. Reboot, clearing the cache, and reinstalling don't help, and i last all my boosters.

Freakytrish_

Galaxy S4

Craig_Meyer

Motorola MAXX2 Android 6.0.1. - Happens on last life.

Preacher_dave

Same problem. I have samsung note 4 . Android 6.0.1

tosea7

Same problem. Android 6.0. Phone: LG G3

Haps20

Nexus 6, Android 6.0.1. Played a level while it was slow (took forever). Sped up to regular speed at the end. Tried rebooting app & phone & clearing cache without success. Also noted menu & game board animation is slow.

PolymathAdam

Note 5 android 6.0.1 sprint service

AnjiW

Galaxy S7

Maggie-10

Galaxy note 5 android version 6.0.1

Kkline82

Happened on my Sony Xperia z3, android lollipop, 5.0.2

Robyn_Muller

I suddenly had this happen to me yesterday. Level 1530, Samsung Tab 4. Find it very painful to play.

Maria_Anderson

asus tablet

Patricia_O

Galaxy Tab A...model SM-T550...Android version 6.0.1

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Accepted answers

All comments

Patricia_O

Galaxy Tab A...model SM-T550...Android version 6.0.1

Maria_Anderson

asus tablet

Robyn_Muller

I suddenly had this happen to me yesterday. Level 1530, Samsung Tab 4. Find it very painful to play.

Kkline82

Happened on my Sony Xperia z3, android lollipop, 5.0.2

Maggie-10

Galaxy note 5 android version 6.0.1

AnjiW

Galaxy S7

PolymathAdam

Note 5 android 6.0.1 sprint service

Haps20

tosea7

Same problem. Android 6.0. Phone: LG G3

Preacher_dave

Same problem. I have samsung note 4 . Android 6.0.1

Craig_Meyer

Motorola MAXX2 Android 6.0.1. - Happens on last life.

Freakytrish_

Galaxy S4

Timlr80

Started happening to me too on my S5 yesterday. makes it unplayable. Reboot, clearing the cache, and reinstalling don't help, and i last all my boosters.

Zatlynn

With all the intelligence it takes to create the game in the first place, I'm not sure why this shouldn't be an easy fix???? I don't know how any player got to levels any higher with this issue?

Zatlynn

Cindy_Dale

I am still experiencing the issue even after restarting my device multiple times.

Leyanni

I use a computer. My flash is up to date. This started over a month ago. Have rebooted several times. Still have the problem. I play on Face book.

Leyanni

Same problem home computer

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…