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CC saga keeps crashing or won't load at all on iPad mini

Barmet
Barmet Posts: 2

Level 1

iPad mini is on iOS 9.3.5 I have tried restart and reset. Even deleted the app but still having problems, been like this about 3 months. Very frustrating. I play logged into Facebook. Very occasionally it will load but then crashes part way through the game, on level 1811 and used to enjoy playing but not anymore. Please help

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  • Wunderbaum
    Wunderbaum Posts: 4,398
    Answer ✓

    Hi Barmet!

    Which version of the iPad Mini do you have?

    If you are using iOS on an older device then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash 

    Some of the older phones and tablets can't run the game so this might be your issue.

    It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing Candy Crush to see if it solves the issue.

    Please let me know a bit more and I'll try to help you.

    Cheers :-)

  • Barmet
    Barmet Posts: 2

    Level 1

    edited October 2016

    Hi Barmet!

    Which version of the iPad Mini do you have?

    If you are using iOS on an older device then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash 

    Some of the older phones and tablets can't run the game so this might be your issue.

    It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing Candy Crush to see if it solves the issue.

    Please let me know a bit more and I'll try to help you.

    Cheers :-)

    Thanks Combo for your response. It is 1st gen mini bought new in 2012. Some days I can play but not always very inconsistent.
  • Gnewt
    Gnewt Posts: 2

    Level 1

    Hi Barmet!

    Which version of the iPad Mini do you have?

    If you are using iOS on an older device then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash 

    Some of the older phones and tablets can't run the game so this might be your issue.

    It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing Candy Crush to see if it solves the issue.

    Please let me know a bit more and I'll try to help you.

    Cheers :-)

    None of your suggestions work for this issue. None.

Hey! Would you like to give us your opinion?