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Game crashing
TamsyStrydom
Posts: 6
Level 2
in Support
I am furious. The in app purchases for Candy Crush are really expensive, when converted to Rand, the currency I use to buy boosters. The other day I bought the mystery pack, and didn't get the mystery box, but issue was satisfactorily resolved, only today to play level 2005, complete the level using bought boosters, and have the game crash during the cascade created by unused moves when the objective was completed. To put in perspective what 3 boosters @ 29 gold bars cost me, I could buy a McMuffin breakfast in South Africa with. It's unacceptable.
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Answers
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Hi TamsyStrydom!
Which version of the iPad do you have?
I saw another thread about issues with older iPad versions: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
Some of the older phones and tablets can't run the game so this might be your issue.
It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue.
Cheers :-)
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It's a relatively new Ipad Air 2, bought last year.Hi TamsyStrydom!
Which version of the iPad do you have?
I saw another thread about issues with older iPad versions: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
Some of the older phones and tablets can't run the game so this might be your issue.
It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue.
Cheers :-)
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