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I was on. Level 1630 or higher, I connected to Facebook to sync with my iPod but it reset to level 1. I have been playing for a few years and don't want to start again. Is there anything I can do?? I have tried the yellow icon but my email address isn't recognised!!
Hi L dawson- Thanks for posting on King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely week! :-)
Hi L dawson- Thanks for posting on King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely week! :-)
I have lost my levels when I was on 1160 even though I logged into my king email account
Hi @ Sajida- I am sorry that you have also been experiencing a problem. I will send you a private message too, please click on the envelope icon.
Thanks!
Hi I lost my levels as well. Can something be done to help?
Hi @ Joe- I am sorry that you have also been experiencing a problem. I will send you a private message too, please click on the envelope icon.
Thanks!
Me tooHi I lost my levels as well. Can something be done to help?
I'm having this issue and getting no response when I send in my plight via the contact form (I've sent in 2 or 3 times in the past month). I created an account on my mobile phone to save my progress knowing I was headed for a new phone. I inexplicably went from level 1099 to level 34 when I signed back in on my tablet and then again on my new phone. I am not having this problem with candy crush soda. I was able to access my progress where I left off on both my tablet and my new phone. Please help!
Hi Charismahen- Thanks for posting on King Care I am sorry that you have lost your progress, I can understand your frustration. I have sent you a private message, please click on the envelope icon in the top right hand corner of the screen.
Have a lovely weekend!
I too have sent you guys many help questions of why I was at level 1925 and sent back to level 1. I have tryed uninstalling and logging out. No one seems to want to get back with me to fix this problem! Help me please!Hi L dawson- Thanks for posting on King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely week! :-)
I was on. Level 1660 or higher, I connected to Facebook to sync with my iPhone but it reset to level 1. I have been playing for a few years , I spend so much time and money and don't want to start again. Is there anything You can do for me? I have tried Anything but nothing works , plz help me!