Lost my levels

Grace_Lim

Hi L dawson- Thanks for posting on King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. 

Have a lovely week! :-)

Hi. I am at level 924. Please. I don’t want to start again. Can you help me.

Mai_Nguyen

Lost my level please help 

Sunny_Lee_2_2

today, when i login, king has new terms. i read a bit and went to agree. 

next,,, i lost my all levels and start from 1. i was nearly 780 something..

what happen? 

my id ( i think ) is jjsmum hope someone can help me...with this. 

thank you ..

Errol1943

Hi lost my account. Was on approximately level 2756. Email errolandsharonlions@gmail.com or errolandsharonlions@gmail.com. Thank you Errol

Glenn1972

Hello @Errol1943 , greetings to the King Community!

Would you "Edit" your email out of your post? That is personal information and will not need it here. Tap the cogwheel in the top right corner of your post. The system will give 24 hrs for us to make a "Edit". We want to keep you safe.

I see that you have lost your account

Have you lost levels or just can't open your game?

Errol1943

Good day. I have lost my account with all levels. Thank you. Errol

Glenn1972

Hello @Errol1943 greetings to the King Community!

If you are having trouble login into your account, follow instructions HERE 🤗

Have you lost your levels? Here's how to get them restored.

For help with level recovery, info is located HERE 😊

Thanks 🍒