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gate 2167

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Huang_Ko-Wei
Huang_Ko-Wei Posts: 1 Newbie
in Support

the candy crush gate 2167 are not stop when finished , it's continue to run the burn always.

please to solve it ASAP.

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Answers

  • Javier-2
    Javier-2 Posts: 1 Newbie
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    Hi there- Welcome to King Care. Thanks for giving us feedback regarding this level. We are currently looking into this and we hope to have an update for you soon. 

    Have a sweet week! 

    Any news?
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  • Cathy_Coyle-2
    Cathy_Coyle-2 Posts: 3 Newbie
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    Hi there- Welcome to King Care. Thanks for giving us feedback regarding this level. We are currently looking into this and we hope to have an update for you soon. 

    Have a sweet week! 

    Not fixed! I want credits!
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  • Cathy_Coyle-2
    Cathy_Coyle-2 Posts: 3 Newbie
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    Hello all,

    This issue has now been resolved. Please close the app and restart your device as this will allow the update to install.

    Kind regards,

    Johnny

    Not fixed I want credits!
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  • Erin_Moreno
    Erin_Moreno Posts: 1 Newbie
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    Hello all,

    This issue has now been resolved. Please close the app and restart your device as this will allow the update to install.

    Kind regards,

    Johnny

    First off, my ap is completely up to date. This level is most definitely NOT fixed. You have known of this issue for at least 7 weeks (according to dates on posts), to not have resolved it is ridiculous
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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Took about an hour but finally it finished with a score of 191087800. Plug it in and let it run...

    Glad that you have completed this now :-)
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  • Julie_Shay
    Julie_Shay Posts: 1 Newbie
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    Hello all,

    This issue has now been resolved. Please close the app and restart your device as this will allow the update to install.

    Kind regards,

    Johnny

    Not fixed. Running right now. Up to 9.4 million
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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    I had the same problem the first time I solved it. The 2nd time, I finished it with no moves left. It did not generate any special candies and ended like it was supposed to. When I solved it the first time, I wondered if that was the way it was designed to make it harder. So I don't know if that is true, or if they have fixed it. 

    This should now be fixed, please let us know if you experience any further problems.
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  • Joost_Koolen
    Joost_Koolen Posts: 1 Newbie
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    Hello all,

    This issue has now been resolved. Please close the app and restart your device as this will allow the update to install.

    Kind regards,

    Johnny

    Over 260 Million and counting... Latest version of the app... What to do?!
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  • Judie_Ulman
    Judie_Ulman Posts: 2 Newbie
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    Hello all,

    This issue has now been resolved. Please close the app and restart your device as this will allow the update to install.

    Kind regards,

    Johnny

    This is still not fixed! I am up to date and it still continues to run.
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  • Judie_Ulman
    Judie_Ulman Posts: 2 Newbie
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    Looks like it's ok to pass if you log into the computer and play it. Worked for me!

    Did not work on the computer for me.
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