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Level 1
After the popups for the consent agreement and TOS updates, Candy Crush Saga started lagging to where everything I do takes a few seconds to happen. If I move a Candy there is a delay of a few seconds. The game will actually recommend a move still while I wait for my move to happen. Restarted computer and no change. Running Windows 10 on the fast track so would be latest beta release of Windows 10. I don't have the same problem on my tablet, but that is a standard install and not on the Windows fast track.
Try going through the recommended steps given here and see how you get on: https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out
Didn't want to do it but tried reinstalling the game. I hate it because I lose all my powerups. Sucks because I had probably 10 free switches and 10 candy hammers, but the play is so bad. Well needless to say, reinstalling did not fix the issue. No change. There is a delay between every click i make still.Try going through the recommended steps given here and see how you get on: https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out