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Hi Johnny. Do you know what to try if your inbox doesn't respond? This more and more looks like a fault there end. It's (so far) the only game!!Hello Kayleigh, Elaine,
Hello.
Please also check your King Care inboxes as I have sent you a message about this.
Kind regards,
Johnny
Hello i have the same problem, i play Candy Crush Saga always on Facebook and two nights ago i entered the game and it was all reseted if i wanted to play i had to start from level 1, is there any way to restore all my progress? I was on level up to 784 (can't rembember which exactly). Thank you!
mine had done exactly the same as yours ;( im gutted !Hi, Can you help me too? I was playing Candy Crush via facebook... It worked okay in the morning, but tonight it looked weird and said it's downloading and after that I was in the level 1. I was over 2200 before that.
Hi Mai Catti, thank you for mentioning this here too on King Care. I have already sent you a private message, visible for you in your inbox. Kindest regards, Tony - King Care TeamHello i have the same problem, i play Candy Crush Saga always on Facebook and two nights ago i entered the game and it was all reseted if i wanted to play i had to start from level 1, is there any way to restore all my progress? I was on level up to 784 (can't rembember which exactly). Thank you!