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Why do I have to click on no hints in the feature settings every time I play my game?

SAW1960
SAW1960 Posts: 5

Level 2

I am on level 2759 and I know how to play the game without the game hints. I have clicked settings and clicked to not get hints, but It seems I have to every time I play my game. Shouldn't my settings remain until I change them myself?

Answers

  • kiara_wael
    kiara_wael Posts: 157,009

    Hi and Welcome to the King Community

    Which device are you play?

  • SAW1960
    SAW1960 Posts: 5

    Level 2

    I play on my laptop and I play on the game thru Facebook

  • PummyRaj
    PummyRaj Posts: 44,088

    Hello @SAW1960🤗 Hearty Welcome to our sweet King Community!

    The first time you have your question was in April. The game and settings have changed a lot from then. Now, the settings are being saved.

    Please try now again and see to save your settings to "no hints"! If it still didn't work, please reply back and let us know 🍫🍫

  • SAW1960
    SAW1960 Posts: 5

    Level 2

    No it still does the same thing. I have contacted support and told them the same thing for months, but nothing has changed. Every time I log in to play my game, I have to click on the features and click off the hints. Then I have refresh to have it show no hints. But when I run out of credits and go to receive credits from my friends, it still takes me thru the tutorial. They need to fix this and quit saying that it will be brought to the attention of whoever handles these issues. Just like the Royale that forces you to play after you have run out of credits. You can't opt out of it.

  • PummyRaj
    PummyRaj Posts: 44,088

    Hello again dear @SAW1960🙋‍♀️

    "Hints" and "Tutorials" are 2 different things!! Hints are the auto-suggestions by the game for our next move. Tutorials are the pop-ups we see about certain feature. We can only stop Hints, but not Tutorials🙃

    I just need to make sure... can you please post a screenshot of the hints, when you see them next time?

    To post the screenshot, tap on the 2nd icon located in the bottom left corner of the open comment box.

    Thank you🍫🍫

  • SAW1960
    SAW1960 Posts: 5

    Level 2

    To me these are the same as hints because I already know how to play the game and I know how to invite more players. This is very annoying and I just want to play the game without having to click off all of this crap. I understand about popups for ads or to pay for things, but this is ridiculous to have to go through this every time I play. It allows me to play my 5 daily credits before these pop up. It happens when I go to receive/or send credits to or from my friends.

Hey! Would you like to give us your opinion?