Losing game in middle of play.

Leyanni · May 2017

Several times for about a month, I will be playing a game on Candy Crush Saga, in the middle of the game the game square will go white with a big exclamation point in the middle of the box. I have lost several games this way. Why is this happening?

Cezdiamond · May 2017

Hi Leyanni- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem playing Candy Crush Saga.

I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers

Let me know how you get on :-)

Have a sweet Sunday!

Leyanni · June 2017

Hi Leyanni- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem playing Candy Crush Saga.
I can understand your frustration. Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/bubble-witch-3-saga/candy-crush-jelly-saga-supported-browsers
Let me know how you get on :-)
Have a sweet Sunday!

No this didn't help. I play on king.com on my laptop. It works fine for a while then out of the blue it stops.

Losing game in middle of play.

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