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I was trying to sign in with Facebook but the game started over from level 1
I've just reached level 132 when this happened
I was playing on Redmi Note 9
I've been recording that session so I can provide you with more information about my progress
Are you still having trouble getting your progress back?
Due to a server issue that we are experiencing with all our King games, this might be affecting your game and might the reason your game is not synching.
We are working as fast as we can to solve the connection issue so please keep an eye on your game and give it another try later today and see if your progress has been able to synch.
We'll keep you posted HERE!
Hi and welcome to the Community!
We’ve recently had reports of several problems across our games. Players of our mobile games have found they are having difficulty installing games, and they cannot play levels, make purchases or open the store, they cannot play ads, or they cannot log in.
We’re very sorry if any of these problems are affecting your gameplay and of any inconvenience caused. Rest assured that our teams are aware of all these issues, and are working hard to fix them as soon as possible.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…