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can't connect to Facebook on phone

wroberts
wroberts Posts: 2

Level 1
in Support

I cannot connect to Facebook for a couple of weeks now.  I will not uninstall and then reinstall because I will lose all of my boosters.

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi wroberts- Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you still experiencing a problem connecting your game to Facebook?

    Please could you try our troubleshooting steps here? https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android 

    Let me know how you get on :-) 

  • wroberts
    wroberts Posts: 2

    Level 1

    Hi wroberts- Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you still experiencing a problem connecting your game to Facebook?

    Please could you try our troubleshooting steps here? https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android 

    Let me know how you get on :-) 

    I tried all of these thing several times. I am still not able to connect to Facebook from my phone. I get "Facebook save" and when I press that, I get this message " Failed...Sorry, you don't have access to the Kingdom right now. Please try connecting again later." This has been going on for weeks.

Hey! Would you like to give us your opinion?

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