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Hello Dennis,
Thank you for contacting King Care! I can suggest some threads to take a look at and try concerning your connection issues. I hope they help you. If not, we can try and get a King Care moderator to assist you with the account.
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Hope these help you in some way!
Jilly
Thank you. I tried both and it did not help. Do you know how I would get a King Care moderator involved? Thanks!Hello Dennis,
Thank you for contacting King Care! I can suggest some threads to take a look at and try concerning your connection issues. I hope they help you. If not, we can try and get a King Care moderator to assist you with the account.
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Hope these help you in some way!
Jilly