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This happens constantly. Is this a bug? It is always the same ad. Once in the last two weeks I got another video after which I was able view the next video.
Hello Jürgen @Fieldheaven🤗 Thank you for replying back.
Please follow below steps to send a complaint to the Player Support team⬇️
I have never reported an Ad! Hence, I do not know the next steps! Usually, when we report a complaint to the Player Support team, we will receive an automated email. That is not their reply but just an acknowledgement. I would say keep an eye on your emails from sender "King" (not King Community).
Please let me know if I can be of further assistance🍫🍫
Thank you. I use an iPhone XR. Awaiting your instructions to send in the complaint.
Kind regards Jürgen
Hello and Welcome to our sweet Community @Fieldheaven🤗
Since it is only one Ad that is not working / glitching, I would suggest you to report about it to the King Player Support team.
Which device are you using to play the game? I can try to give you steps on how to send your complaint.
To reply back, you can type in the blank box given below🍫🍫
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My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
This is happening a lot. Anyone else?
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
I am not receiving my rewards
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…