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Candy crush level 2693 creating endless loop ... technical glitch pls fix it
Thank you Cez for such a quick response! I wasn't aware of why this endless cascade can happen so I learned something new this morning! By the way please tell the team that I love the "tap to skip" button that they have added to the game. I use it all the time!
@Elsa thanks for all of your support!
Thank you for contacting King Customer Care.I'm sorry to hear you had a problem with an 'endless cascade' in Candy Crush Saga.This issue seems to arise if a lot of boosters are used in the level, both in the player adding them pre-game but also if you've been winning any of the challenges which add extra boosters into the level.
We've advised the Studio of this so they can calibrate the levels and avoid this happening.
They have advised us that at the end of the game in the final Sugar Crush cascade, after 3 seconds a "Tap to Skip" button will appear at the bottom of the screen. Simply tap the button to end the cascade and move onto the next level.
Please could you check that you have the latest update of the game?
If this persists please could you share a screenshot for us?
Hi Redheadliz, I will try to elevate this to a King Admin. Hopefully she can help you in some way.
I just played this today and used boosters to win and it wouldn’t stop cascading. I thought the problem was solved and now I have to spend endless time winning it again. Is there any help?
Hi Soans, King is well aware of this problem and you can read more about it here: https://care.king.com/en/candy-crush-saga/exploding-candies-in-an-endless-loop
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
