Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Candy crush level 2693 creating endless loop ... technical glitch pls fix it
Thank you Cez for such a quick response! I wasn't aware of why this endless cascade can happen so I learned something new this morning! By the way please tell the team that I love the "tap to skip" button that they have added to the game. I use it all the time!
@Elsa thanks for all of your support!
Thank you for contacting King Customer Care.I'm sorry to hear you had a problem with an 'endless cascade' in Candy Crush Saga.This issue seems to arise if a lot of boosters are used in the level, both in the player adding them pre-game but also if you've been winning any of the challenges which add extra boosters into the level.
We've advised the Studio of this so they can calibrate the levels and avoid this happening.
They have advised us that at the end of the game in the final Sugar Crush cascade, after 3 seconds a "Tap to Skip" button will appear at the bottom of the screen. Simply tap the button to end the cascade and move onto the next level.
Please could you check that you have the latest update of the game?
If this persists please could you share a screenshot for us?
Hi Redheadliz, I will try to elevate this to a King Admin. Hopefully she can help you in some way.
I just played this today and used boosters to win and it wouldn’t stop cascading. I thought the problem was solved and now I have to spend endless time winning it again. Is there any help?
Hi Soans, King is well aware of this problem and you can read more about it here: https://care.king.com/en/candy-crush-saga/exploding-candies-in-an-endless-loop
New here? Sign in or create an account to join the fun.
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
what about lost lives? Candy royale progress.
what’s the use of a flying saucer when the game closes? What about the lost life being replaced?
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
1st, look how TERRIBLY MISERABLE my map is. My gold of 1500 within like few weeks, just thrown away uselessly cuz of "every single" SUDDENLY APPEARING EXTREME TERRIBLY HARD levels as "real real" HELL, literary deleating 10 ~ 600 gold in 1 GAME, & now hearts too 💔💔💔💔💔. So as U can see my 1500 of gold dropped to 1 within FEW…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…