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I finally finished levl 1721 using all my boosters and the game crashed! How do I move forward

Latonia_Smith
Latonia_Smith Posts: 7

Level 2
in Support

it crashed just as i connected the 2 colored balls to complete the level. I have spent 2 much money on this game & boosters for this to happen. today when I spent the wheel, after a year, I got the whole package and it bounced back. this is not fair. I want to be progressed to next level. Im not spending another dime!

Answers

  • _Elsa_
    _Elsa_ Posts: 37,297

    I will elevate this to a King Admin to see if you can get a resolution with this issue.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    @Elsa thanks for passing on! 

    @Latonia could you confirm if you were playing on mobile or desktop? Thanks! 

  • Latonia_Smith
    Latonia_Smith Posts: 7

    Level 2

    @Elsa thanks for passing on! 

    @Latonia could you confirm if you were playing on mobile or desktop? Thanks! 

    I was playing on Desktop. I did reach out to King. they wouldnt advance me. they gave me some gold bars, but not all the boosters I lost. thanks
  • Latonia_Smith
    Latonia_Smith Posts: 7

    Level 2

    I will elevate this to a King Admin to see if you can get a resolution with this issue.

    I did reach out to King. they wouldnt advance me. they gave me some gold bars, but not all the boosters I lost. thanks

Hey! Would you like to give us your opinion?

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