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I've finished the race first twice, but why doesn't it give me 45 gold coins?
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Hello Swati @swatiagarwal1819🤗 Hearty Welcome to our sweet King Community!
There was an issue just popped in the game with the Episode Race! The game studio is aware about the issue and being worked on.
We will get back to you as soon as we have any information about this.
Thank you for your patience and understanding🍫🍫
Hi and Welcome to the King Community
I'm sorry to hear about this ,This issues is being investigated and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
I reached the level 5390 first and i should have received 45 golden bars. I didnt get them.
I have a similar problem in that I have completed the gold chocolate box but cannot claim the reward including 10 gold bars. Message says connection issue and to restart the game. However, have tried this several times and same message keeps popping up. Game appears to be working for every thing else.
I was just going to post about this same problem. The app sometimes comes up with no events and even playing a couple games doesn't always reset it, and this time it caused me to lose 45 gold bars for episode race!
I'm sorry to hear about this ,this issues is being investigated and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
I won the episode race, but did not receive the 35 gold. What happened to it? Can it be replaced?
I just finished first in a champions race and was meant to receive 45 gold bars, but only received 2. Is there a way to fix/redeem this??
Hi, I had finished episode 13490 when I didn’t receive the gold bars. I’m currently on episode 13493. I will try to submit a complaint as you suggest. Thank you.
@meashkan @srikadijah unfortunately there is an issue with the Episode Race at the moment that you can read about in the discussion I have linked below.
https://community.king.com/en/candy-crush-saga/discussion/428492/episode-weekly-race-gold-bars-only-partially-received-or-not-at-all/p1
Hello @yunalee🤗 Hearty Welcome to our sweet King Community!
First of all, Thank you for coming back and posting your question in English😍
I'm sorry to hear about this ,Thank you for the feedback. This issues is being investigated. and Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Continued to win first place in the race. However, the gold bar was not properly paid.
it’s happening for the second time
i have spend so much money on this game
it’s just cheating
didn’t get my episode race gold bars . pls help
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Hello Rick @rick_royer🤗 Hearty Welcome to our sweet King Community!
There was an issue just popped in the game! The game studio is aware about the issue and being worked on.
If you have any questions in the meantime, please reply back by typing in the blank box given below🍫🍫
Not getting gold bars for my last 15 games
Hello @rjc_2001🤗 A Warm Welcome to our Candy Crush Saga Community!
I am sorry to hear about the issue in your game!!
We have received multiple complaints with regards to Episode Race in the past 30+ minutes! I am trying to find out if there is an issue!!
Can you please try this --> Log out of the game -- Close the App -- turn off your device -- wait for 5 to 10 minutes -- restart the device -- open the App and log back in. See if anything gets better.
Please let me know how it goes. To reply back, you can type in the blank box given below🍫🍫
