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Hi @Cezdiamon, My dad was on 875th level. As on 18th March 2018. I helped him sync the game with his facebook account. Today morning he tried to access his game and bammm!!!, the game starts @ Level 1. My life is at stake (LoL) coz I asked him to sync the game with FB. Candy Crush is extremely dear to him. FOr your infomration , he never used FB before and also did not use an email ID to setup the game. Need you r help to get his progress back.
Hi Chirayu, so sorry for the delay in responding. Is this still an issue? I'm giving you a link where you can read more about losing the levels but I am going to elevate this to Cezdiamond. She is currently out of the office and won't be back until next week due to this being a holiday weekend. If this is still an issue for him, you will get a private message from her here on King Care but please, please, please tell him that in the future he needs to play through Facebook or the Kingdom because they save your progress. Here is the link:
@Cezdiamond I have the same problem too with my Candy Crush Soda Saga...Can u pls. help me.@Elsa thanks for passing on :-)
@Chirayu Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)