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The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
And it's done, Angie! Enjoy crushing those candies now and good luck ;-) Let me know how that goes!
And if you have a bit of time, don't be shy and say hi to the Community! There's also a survey so you can let us know what you think about King Care and help us getting even better :-) Please visit: https://care.king.com/en/alphabetty-saga/nice-to-meet-you-welcome-to-the-community
Hi Angie, do you still need help with this? I can elevate this to a King Admin but she is going to need your user ID #. Here is some information on how to find your number.
https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it
Once you get the number please write back here and give us the number and then I can elevate it to a King Admin who can look into your account and offer you help.
Yes, i still need help, my ID is 1001781185Hi Angie, do you still need help with this? I can elevate this to a King Admin but she is going to need your user ID #. Here is some information on how to find your number.
https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it
Once you get the number please write back here and give us the number and then I can elevate it to a King Admin who can look into your account and offer you help.
Hi Angie and thanks Elsa for helping out :-)
@Angie, just to make sure, are you referring to Candy Crush Saga? Because, from what I can see, you're on level 929 now... Well done!
I general, that kind of issue comes from bad synchronisation - Here are some steps that might help you update your game and levels (For FB but also for mobile): https://care.king.com/en/blog/article/facebook-lost-progress-and-friends-lists
Let me know! Looking forward to hearing back and until then, have a soda-licious time :-)
- Mia
And it's done, Angie! Enjoy crushing those candies now and good luck ;-) Let me know how that goes!
And if you have a bit of time, don't be shy and say hi to the Community! There's also a survey so you can let us know what you think about King Care and help us getting even better :-) Please visit: https://care.king.com/en/alphabetty-saga/nice-to-meet-you-welcome-to-the-community