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I can't seem to invite friends to play on candy crush any longer

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Anna_Antonio
Anna_Antonio Posts: 6 Level 2

I can't seem to invite friends to play on candy crush any longer

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  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581 Level 4
    Answer ✓
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    Hello Anna. Can you try uninstalling and reinstalling the game? This seems to be a fix for this issue, but I do have to warn you that all the accumulated lives and boosters and event places, etc. will be lost if you do this. The Studio is aware of the issue and is working on a fix for it, but the troubleshooting seems to work for most people. Thanks for writing and have a great one!

Answers

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581 Level 4
    Answer ✓
    Options

    Hello Anna. Can you try uninstalling and reinstalling the game? This seems to be a fix for this issue, but I do have to warn you that all the accumulated lives and boosters and event places, etc. will be lost if you do this. The Studio is aware of the issue and is working on a fix for it, but the troubleshooting seems to work for most people. Thanks for writing and have a great one!

  • Anna_Antonio
    Anna_Antonio Posts: 6 Level 2
    Options

    Hello Anna. Can you try uninstalling and reinstalling the game? This seems to be a fix for this issue, but I do have to warn you that all the accumulated lives and boosters and event places, etc. will be lost if you do this. The Studio is aware of the issue and is working on a fix for it, but the troubleshooting seems to work for most people. Thanks for writing and have a great one!

    sorry I clicked answered my question. does this mean I would start at level 1?
  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581 Level 4
    edited July 2018
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    Hello Anna. Can you try uninstalling and reinstalling the game? This seems to be a fix for this issue, but I do have to warn you that all the accumulated lives and boosters and event places, etc. will be lost if you do this. The Studio is aware of the issue and is working on a fix for it, but the troubleshooting seems to work for most people. Thanks for writing and have a great one!

    It's ok. If you are connected to the Kingdom or to FB then you'll be put back on the level you'd been at previously. If you aren't connected then there is no way to save the level you'd been on and you'll get sent back to level 1. Hope that helps!

Hey! Would you like to give us your opinion?