Can't click on send

Karen_M_Konczyk · July 2018

In both candy crush and soda crush,. I can't click on send ie.. Asking or sending lives

I've asked others and they have the same problem

_Elsa_ · July 2018

Hi Karen, I am seeing this more and more happening on the games. The only solution that seems to be working at the moment is to uninstall the game from your mobile device but before you do that please be aware that you will lose all boosters and lives because they are only saved on your device. You can read more about it here: https://www.elsalanger.net/blog/where-did-my-free-boosters-go-on-my-mobile-device

_Elsa_ · July 2018

Hi Karen, to add to my message above, I am starting to think that it might be a Facebook issue because I am having the exact same problem with Monster Busters which is not a King game. If I hear anything further about this I will post more here.

Karen_M_Konczyk · July 2018

Facebooks updates have been causing a few problems

Karen_M_Konczyk · July 2018

Hi Karen, I am seeing this more and more happening on the games. The only solution that seems to be working at the moment is to uninstall the game from your mobile device but before you do that please be aware that you will lose all boosters and lives because they are only saved on your device. You can read more about it here: https://www.elsalanger.net/blog/where-did-my-free-boosters-go-on-my-mobile-device

I did uninstall and still the same thing. You may be right. Hope the get Ut fixed! Thanks

_Elsa_ · July 2018

Hi Karen, don't bother uninstalling the game because it is definitely a Facebook issue. I wrote to them yesterday and I am waiting to see if they fix it. It's affecting about 7 games so far and they aren't all King games.

Karen_M_Konczyk · July 2018

Thanks, I emailed them as well

Karen_M_Konczyk · August 2018

I can't believe I still can't hit send playing Candy Crush.

I sure hope this gets fixed soon! I have sent 3 messages to Facebook also.

_Elsa_ · August 2018

Good for you for sending 3 messages to Facebook! I see so many messages here on King Care asking about this so I hope they fix it soon.

Karen_M_Konczyk · August 2018

Anyone having any luck with the send button?

This has been going on for a long time!

_Elsa_ · August 2018

No luck with it Karen because we have to wait for Facebook to fix it and I have no clue how long that can take. It's affecting a lot of King and non-King games.

Can't click on send

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