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I think the app is not working properly in my mobile. So when I play it can crash at any moment. This makes playing very difficult, loosing win streak and such; and sometimes, I get so fed up I just stop playing for a while. That's when I miss the bat deadline and so it goes backward. The highest I reached was epic but it never opened as I missed the deadline...
My CCSS teammate also has problems with game, which is very similar to yours.
I couldn't enter the game 2-3 months ago. I tried all the moderator's instructions, but still couldn't solve the problem. In the end, I had to "clear data" and the game returned to normal.