Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @phensley217🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are experiencing issues with Lives in your game!!
Can you please post a screenshot of your Envelope for me - after you open it, so that I can see the messages you have right now!
To reply back, you can type in the blank box given below. To post the screenshot, tap on the 2nd icon located in the bottom left corner.
Talk to you soon🍫🍫
Hello @phensley217🤗 Thank you for the screenshot!
That 20/20 is not the lives you have right now. But, it is the number of Lives we are allowed to collect in a day (from the lives you have received from friends).
If you have any lives available, it will be shown at the middle number - where it shows 0/200 right now. It doesn't look like you have received any lives from your friends🤔
Do you have any friends in your game? I see a red exclamation❗️just above to the "Friendship" tab. That means, you might have a Friend request! Why don't you open it and see if you can accept that request! The best way to receive lives is to have more (and more) friends in our game! Even if some people don't send, others will send. And, you can request more friends to send lives!